Horst Brandstätter Group - Compliance



Compliance with laws, rules and internal regulations is our top priority. Only if we act in compliance with the law and with integrity can we protect our company, our employees and our business partners.

We have introduced a whistleblower system to enable us to deal fairly and appropriately with reports of violations or misconduct. This whistleblower information describes how the reporting system of the Horst Brandstätter Group works and how reports are handled.

Only serious violations or complaints of applicable law or suspicious cases related to the Horst Brandstätter Group and its affiliated companies can be reported to the whistleblower system confidentially and, if desired, anonymously (if permitted by national legal requirements).

Reporting topics

These include, for example, violations of

  • our Code of Conduct,
  • antitrust law,
  • environmental regulations,
  • applicable laws or other requirements,
  • violation of human rights, and
  • suspected corruption, theft, fraud,
  • discrimination or bullying.


In addition to employees, business partners, customers and other third parties can provide information on specific breaches of rules relating to affiliated companies of the Horst Brandstätter Group. The whistleblowers do not have to fear any sanctions or consequences under labor law as a result of a report.

A report can be submitted in any language. If necessary, a translation will be arranged.
Especially in the case of anonymous reports, please make sure that the report is as specific as possible and, if necessary, include documents that support your suspicions. It is also helpful if you are available to answer further questions from MROS. Otherwise, the facts of the case cannot be discussed and you will not be informed about the progress of the proceedings.

Note on the misuse of the reporting portal

The reporting portal should not be used to falsely accuse individuals of illegal or unethical behavior. If a report is made in bad faith or for personal reasons, the HBG reserves the right to take appropriate action, including legal action, against the reporting person.

Reporting possibilities / CONTACT

To guarantee the greatest possible protection for whistleblowers and those affected, we have set up an independent trust center, the atarax group of companies. Trust is their business, here you are in good hands.

To ensure complete confidentiality, the following communication channels are available:


via telephone

Whistleblower telephone hotline
(Monday - Friday from 08.30 am – 05.00 pm CET, except public holidays)

0049 / 160 / 96210839

by E-Mail

by E-Mail:

via whistleblower portal

via whistleblower portal with contact form:
Here you will be forwarded to the whistleblower portal.
Of course, this forwarding will not be traced.

record message

written notification by mail to

atarax Group of Companies,
Luitpold-Maier-Str. 7,
D-91074 Herzogenaurach

Personal meeting

At the whistleblower's request, it is also possible to contact us through these channels and make a report by a confidential face-to-face meeting. Please allow a resonable period of time.

Data Protection

Information on the processing of your data can be found in the data protection information on the whistleblower portal.

You can submit a report in reference to the following companies:
Horst Brandstätter Holding GmbH Brandstätter Strasse 2 – 10, 90513 Zirndorf - GERMANY
geobra Brandstätter Stiftung &Co. KG Brandstätter Strasse 2 – 10, 90513 Zirndorf - GERMANY
Playmobil Iberica S.A.U. Carretera de Alcoy- Yecla, km 26.2, 03430 Onil, Alicante - SPAIN
Playmobil CZ spol. s r.o. Průmyslový Park 31/18, Dolní Dvory, 350 02 Cheb - CZECH REPUBLIC
Playmobil France S.A. 12 rue des Prénées, ZAC du bois Chaland, CVS 80338, 91029 Lisses Cedex - FRANCE
PLAYMOBIL HELLAS ΜΟΝΟΠΡΟΣΩΠΗ A.E. Αμαλιάδος 4 & Καλαβρύτων, 145 64 Κηφισιά Αττικής, Ελλάδα, ΑΓΕΜΗ: 640201000 - GREECE
Playmobil Italia S.r.l. Via Trieste 26, 20871 Vimercate (MB), Partita I.V.A. 09916010151 - ITALIA
Playmobil Benelux B.V. Hogehilweg 18, 1101 CD Amsterdam - NETHERLANDS
Playmobil UK Ltd. Regency House, 1 Miles Gray Road, Basildon, Essex SS14 3RW - UNITED KINGDOM
Playmobil USA, INC. 26 Commerce Drive, Cranbury, NJ 08512 - U.S.A.
Playmobil Canada INC. 2421 Bristol Circle, Suite 107, Oakville, Ontario, L6H 5S9 - CANADA
Playmobil México S.A. de D.V. Insurgentes Sur 1863 office 703, Colonia Guadalupe Inn - MEXICO
Playmobil Creative Play (Shanghai) Co., Ltd. No. 26 of Lane No. 320, No. 326 Tianping road Xiuhui District, Shanghai - P.R. OF CHINA

Applies only in the United States of America

Disclaimer/ For the attention of you as a whistleblower.

Please note that special whistleblowing rules may apply under the law applicable to you. You may therefore expose yourself to risks of your own by reporting, such as criminal prosecution, consequences under employment law and/or other consequences under special law, as well as liability for damages. For this reason, we cannot accept any liability for your use of our whistleblowing system. Please also bear in mind that we cannot advise you on whether you can use the system to report your case under the law applicable to you. In this regard, please seek legal advice if you are unclear."